TELCO CONNECTINGManaged IT Services
Look after your systems proactively with monitoring, device and license management, plus reports that show system status and what should be improved.
Connected. Intelligent. Sustainable.
Service overview
We support systems from multiple manufacturers within the contract scope, with a channel for reporting issues, clear coordination procedures and mutually agreed service levels.
Benefits
Helps take some of the load off your IT team and makes maintenance, issue tracking and budget planning more systematic.
Request a managed support plan for your organizationScope of service
- Monitoring and alerting for in-scope devices
- Configuration backup and device register
- Patch and firmware update planning as appropriate
- Reports on system status, incidents and improvement recommendations
- Tracking of warranty, license and subscription expiry dates
- Equipment replacement planning
Supporting every stage, from first idea to live operation
For us, sustainable means designing for growth, building systems that are easy to maintain, and planning equipment lifecycles from day one.
- 01
Consult & Assess
We listen to your requirements and survey your existing systems.
- 02
Plan & Design
We plan, design and define the scope of work.
- 03
Supply & Implement
We procure, install and integrate the systems.
- 04
Test & Commission
We test and commission against the agreed acceptance criteria.
- 05
Train & Handover
We train your people and hand over the documentation.
- 06
Maintain & Improve
We keep supporting the systems and recommend improvements over time.
Building a new system, upgrading an existing one, or looking for a team to support it?
Tell us about your requirements and constraints. The TELCO CONNECTING team will help assess them and recommend an approach that fits your organization.
Email or call the team directly, in Thai or English.
Contact us by email or phone
Email: sale@telco-connecting.com
Phone: +66 63 980 8777 · +66 89 082 4622 · +66 89 164 8238